Richy Farmer Casino review: an unidentified, unlicensed brand

Search the Gambling Commission register for Richy Farmer Casino, by name or by domain, and nothing comes back: the brand has no GB licence. No licence holder or licence number is confirmed in public records either, so a player in Great Britain would be dealing with an operator that cannot be identified. This Richy Farmer Casino review is therefore about the gaps, not the games.

What is on record for Richy Farmer

Very little. Its site shows a regional block message to visitors in some locations, and no licence statement from it has been confirmed. Nothing ties the brand to any regulator, British or foreign.

Who would hear your complaint?

At a licensed casino the route is fixed. You use the operator's own complaints procedure first. If the complaint is not resolved within 8 weeks, or you receive a final response, you can take it to the operator's approved ADR provider, such as IBAS or eCOGRA, free of charge.

An unlicensed brand has no approved ADR provider, and the Commission does not settle individual disputes even for licensees. A disagreement over a withdrawal or a closed account at Richy Farmer would sit outside UK law. Our page on how to complain about a UK casino sets out the licensed route in full.

A quick licence check for any casino

Look in the footer for the words "licensed and regulated in Great Britain by the Gambling Commission" and an account number. Search that number on the public register, then confirm three things: the status is Active, Casino is a listed activity, and the domain you are on belongs to that business. If the footer has no number, the check ends there. Step-by-step help is in how to check a casino's UK licence.

Protections that only come with a GB licence

• GAMSTOP self-exclusion across every licensed site;
• age and identity checks before any deposit or play;
• the £5 per spin limit on online slots, and £2 for under-25s;
• the ban on gambling with credit cards, in force since 14 April 2020.

Talking to someone

Gambling is for over-18s. If you want to talk about your gambling, the National Gambling Helpline is free, runs 24/7 and is operated by GamCare. Other services are on our responsible gambling page.